Shipping & Delivery
We can ship products to you within Hong Kong and internationally. The shipping charges are stated at checkout and will be added to your invoice. Niya-K also insures the product should anything happen during shipping. Products are packed securely to avoid any damage during shipment.
However, you are responsible to pay any customs, import and value added taxes in your country. These would be collected by the shipping company and we do not take any responsibility for delays in shipments due to customs procedures.
For reference, these are approximate tax rates for some countries:
Australia 15%, European Union 18-21%, New Zealand 20%, Singapore 7%, United Arab Emirates 5%, United States 6%.
Products are usually shipped within 3 weeks of order confirmation if they are not in stock and take around 2-5 days in transit. We can accommodate shorter timelines so please contact us on firstname.lastname@example.org for special requests.
If you have placed an order and decide to cancel or amend it, contact us immediately. We will try our best to accommodate and handle this on a case-by-case basis.